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Your Smart Vouchers - FAQ's

If you´ve placed an order with us and have an online account with method shop then you´ll be eligible for Your Smart Vouchers.

Up to 4 personal discount vouchers are issued every month. Keep an eye out for your personal discount vouchers in your account area or in your inboxes!

To start receiving vouchers

1 >> Open an account here 

2 >> Place your first order

3 >> Check your In Box or your account at the begining of each month to redeem your vouchers.

 

Q1 

If I've opted out of your customer emails, how will I know I've got new vouchers?

A1

All your new vouchers will be displayed in your account area. But it's best to receive these by email so you won't forget about them!

Q2

Can I use my voucher on more than one of the same product?

A2

No, each voucher can only be redeemed against one of each product.

Q3

What happens if my voucher doesn't work?

A3

Vouchers can only be used against that specific product, and can only be used once. If you are still having problems please contact customer services who will be happy to help.

Q4

Can I choose which products I can get discounts on?

A4

The vouchers have been generated based on your spend with us, and your browsing behaviour.

Q5

I've opened up an account. Why can't I see any vouchers? 

A5

Vouchers are issued after making your first purchase with us. Every month you will receive new vouchers, and we will remind you via email to check in your account. 

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If you change your mind you can unsubscribe at any time. You are subscribing to the Big Green Smile Ltd and Method products Ltd and any of method products Ltd's sister related brands' ("we") newsletter so you can be the first to hear about upcoming news and offers on our products, including products using plant-based and biodegradable ingredients. Plus we will send you personal vouchers once you have placed an order with us and have opened an account. By signing up you are agreeing to be contacted by us. Your data will used in full compliance of GDPR data protection laws and in line with our privacy policy. You can unsubscribe from the newsletter at any time by using the "unsubscribe" link included in the email.

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